Privacy Policy
Last Updated: May 26, 2026
DEW Engineering and Development ULC ("DEW Engineering," "DEW," "we," "us," or "our") is committed to protecting your privacy and handling personal information in a transparent, secure, and lawful manner.
This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when you visit or interact with our websites, including dewengineering.com and any other website owned, operated, licensed, or controlled by DEW (collectively, the "Site(s)").
This Privacy Policy is designed to support compliance with applicable privacy and data protection laws, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Applicable Canadian provincial privacy legislation
- The European Union General Data Protection Regulation (GDPR)
- The California Consumer Privacy Act (CCPA), as amended by the CPRA
By using our Site(s), you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Information You Voluntarily Provide
You are not required to provide personal information to browse our Site(s). However, we may collect personal information that you knowingly and voluntarily provide when you:
- Complete a contact or inquiry form
- Communicate with us by email or phone
- Request information about our services or products
- Submit employment or partnership inquiries
- Otherwise communicate with us through the Site(s)
Personal information may include:
- Name
- Company or organization name
- Email address
- Telephone number
- Mailing address
- Any additional information you choose to provide
Information Automatically Collected
When you visit our Site(s), certain technical and usage information may be collected automatically through your browser, device, or analytics technologies, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and navigation behavior
- Date and time of visits
- Referring websites or URLs
- General geographic region
We use this information to maintain the security and performance of our Site(s), improve usability, understand traffic patterns, and enhance user experience.
Cookies and Similar Technologies
Our Site(s) may use cookies, analytics tools, session storage, pixels, and similar technologies to improve functionality, analyze traffic, and enhance user experience.
Cookies are small text files stored on your device. Some cookies are necessary for the operation of the Site(s), while others help us improve performance and understand how visitors use the Site(s).
Depending on your location, you may be presented with cookie consent or preference management tools in accordance with applicable laws.
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of portions of the Site(s).
2. How We Use Personal Information
We may use personal information for the following purposes:
- Responding to inquiries and requests
- Providing information about our products, services, or business operations
- Operating, maintaining, and improving the Site(s)
- Security monitoring and fraud prevention
- Complying with legal or regulatory obligations
- Managing business relationships and communications
- Analytics and website performance evaluation
- Recruitment and employment-related communications
We process personal information only where we have a lawful basis to do so, including consent, contractual necessity, legitimate business interests, legal obligations, or other lawful grounds permitted by applicable law.
3. Disclosure of Personal Information
DEW does not sell personal information.
We may disclose personal information to:
- Service providers supporting our operations, such as website hosting, analytics, IT, or communications providers
- Parent, affiliated, or subsidiary entities where necessary for legitimate business purposes
- Professional advisors, auditors, insurers, or legal counsel
- Government authorities, regulators, or law enforcement where required by law
- Parties involved in a merger, acquisition, restructuring, or sale of assets
Any third-party service providers acting on our behalf are expected to maintain appropriate safeguards and only process personal information for authorized purposes.
4. International Data Transfers
DEW operates in Canada and may use service providers or infrastructure located in Canada, the United States, the European Union, or other jurisdictions.
Personal information may therefore be transferred to and processed in countries outside your province, state, or country of residence, where privacy laws may differ.
Where required by applicable law, we implement reasonable safeguards and contractual protections designed to protect personal information during international transfers.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, or maintain legitimate business records.
6. Your Privacy Rights
Canadian Privacy Rights
Subject to applicable law, individuals in Canada may request access to personal information we hold about them and request corrections where appropriate.
European Union / EEA Rights (GDPR)
If you are located in the European Economic Area or the United Kingdom, you may have rights including:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
- Know what categories of personal information are collected
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate information
- Limit the use of sensitive personal information where applicable
- Non-discrimination for exercising privacy rights
DEW does not sell or share personal information for cross-context behavioral advertising as defined under California law.
To exercise applicable privacy rights, please contact us using the information below.
7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Websites
Our Site(s) may contain links to third-party websites or services. DEW is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
9. Children’s Privacy
Our Site(s) are not directed toward children under the age of 16, and we do not knowingly collect personal information from children.
If we become aware that personal information has been submitted by a child in violation of applicable law, we will take reasonable steps to delete such information.
10. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or business practices.
Updated versions will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
DEW Engineering and Development ULC
Attention: Privacy Officer
3429 Hawthorne Road
Ottawa, Ontario K1G 4G2
Canada
Email: [email protected]